The stellar new way to answer the phone.

Staffing the phone is hard. And expensive.
Slang is a 24/7 virtual phone agent that cuts call volume in half while still delighting customers.

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Make contact

Closer encounters. The heard kind.

You + Slang = Big Bang

When your customers call, they expect to be in the same universe as the rest of your branded properties. They want personalized resolutions to their problems delivered at the speed of light.

Keep them happily in your orbit, coming back again and again with a unique, consistent and delightful experience.




Boldly go

Your star, born.

Slang + YOU = sonic telephonic can do

Most phone solutions use outdated IVRs. And let's be honest. Those experiences suck. Don't let the phone be an experiential black hole.
 
Slang enables you to literally build a virtual voice that shines like a star on your most important channel. All while helping you effortlessly scale customer service operations with maximum efficiency.

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More than meets the ear.
A whole lot more.

Talk less. Do more.

Slang is your robo-sapien team member who speaks your native tongue, uses your systems, and resolves your callers' issues with style.

Brand liftoff.

Full blown interactive audio experiences seamlessly blend speech, music and earmojis. Go beyond human limitations. Tweak instantly and infinitely to perfect your brand's voice and sound.

X-ray vision.

Slang integrates with your data, so it knows your customers, greets them personally, and predicts why they’re calling. It even remembers them when they call back.

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Warp Drive engaged

Zero gravity.
Zero friction.
Big payoff.

No code snippets or complex phone trees needed.
No required changes to your existing tech stack.
Configure and launch in hours an experience that feels like it took months to design and implement.

See the invisible with Slang's dead-simple analytics. Use unique and accurate data to unlock invaluable insights: trending products, keywords,  detailed caller stats, and more. Plus, Slang uses smartyficial intelligence to tag contact reasons for you -- no more manual tagging!

80%+

Calls resolved without human involvement. Never answer “where’s my order” again!

200+

Hours saved per month. Time is money. We save you the latter by giving you more of the former.

Anti-testimonials.

What our users have been saying.

"Optimer has been a tremendous help to our team and is saving our customers 3600 hours per month with its answers."

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Yvonne Chen

VP of Marketing

"We've seen amazing results already - my team has gotten at least 50 times the value from Optimer."

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Michael Sampson

Head of Sales

"The ability to see the entire teams workflow and collaborate behind the scenes creates a better experience for our users."

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Gale Stormdrain

Head of Product

"We can't understand how we've been working without Optimer, it's completely changed our workflow."

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Sarah Bespoke

VP of Marketing

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I like when I call customer service and they have no idea who I am, don't seem to care, lose context after transferring me to a million people I can barely hear or understand, make me listen to horrible hold music and then drop the call mysteriously as soon as I reach a person

Masochistic Manuel

Dream Customer
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What I would love is if I could reach out to a business and be treated just like everyone else. I'm not special, I don't matter. the universe is meaningless.

Nihilistic Neil

Small Spender
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Please don't make the phone experience any better, it's simply too good already!

Alien Amanda

No human ever

Other great features

Grow as you go.

Structure gives you a clear view on your docs so you don’t need to worry about ordering and finding them. No mess.

Get organised better.

Keep an eye on your team’s progress and workload. Get real-time charts and other visual highlights to share status and spot potential problems.

Find more clarity.

Dive into a doc together and express your first ideas, get feedback, map out a plan or write up the final documentation.

Record the right data.

Structure gives you a clear view on your docs so you don’t need to worry about ordering and finding them. No mess.

Focus on your tasks.

Keep an eye on your team’s progress and workload. Get real-time charts and other visual highlights to share status and spot potential problems.

Work smarter.

Dive into a doc together and express your first ideas, get feedback, map out a plan or write up the final documentation.

Grow as you go.

Structure gives you a clear view on your docs so you don’t need to worry about ordering and finding them. No mess.

Feel in control.

Keep an eye on your team’s progress and workload. Get real-time charts and other visual highlights to share status and spot potential problems.

Bring clarity to your work.

From the small stuff to the big picture, our product organizes work so teams are clear what to do, why it matters, and how to get it done.

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